Visitor Information Centre & Services

As a precaution to slow the spread of COVID-19 in the wider community, we have decided to suspend all Visitor Information Services from 5:00 pm Tuesday 17 March 2020 until further notice. This includes frontline services, the Adelaide Visitor Information Centre, Central Market Information Desk, City Guides, Adelaide Greeters, Adelaide Town Hall Tours and Cruise Ship Meet & Greet.

We will still be providing visitor information through our website and visitors can contact us on 08 8203 7203 or via email [email protected].

We will have external brochure racks on site at the Adelaide Visitor Information Centre, the Adelaide Central Market Information Desk, and the City of Adelaide Customer Centre stocked with maps, regional guides and other essential information.

If you’re new to Adelaide, talk to the friendly volunteers at the Adelaide Visitor Information Centre or Central Market Information Booth for all the inside information on the best the city has to offer.

Adelaide Visitor Information Centre

Volunteers 170 test web photos

The Adelaide Visitor Information Centre is in James Place, just off Rundle Mall, (opposite the Myer Centre). It helps local, interstate and overseas students and visitors. The information centre is staffed by knowledgeable, enthusiastic volunteers who can assist you with directions, brochures, maps, event guides and journey planning that will help you make the most of your time in Adelaide, and South Australia.

Free short-term wheelchair and pusher hire is available.

Note: emails are responded to Monday to Friday, excluding public holidays.

9 James Place, Adelaide (click to view map)

Services temporarily suspended

1300 588 140

Send an email

Adelaide Central Market Information Booth

central markets busy during christmas

Adelaide Central Market is open.

You’ll find the Adelaide Central Market Information Booth just inside the main Grote Street entrance of Adelaide Central Market. It is manned during peak market hours, Tuesday to Saturday. The knowledgeable volunteers will not only be able to help you decide what to see and do, but they’ll also be able to tell you where in the market to get that unique ingredient too!

Services are temporarily suspended until further notice.

Check the Adelaide Central Market website for up to date trading hours.

Free discovery services

While you're in town, take advantage of one of the following free discovery services run by the volunteers.

Adelaide Greeters

Adelaide greeters
International Greeter Association

Whether you are arriving from overseas, interstate or somewhere within South Australia, why not experience a warm and friendly welcome from an Adelaide Greeter?

Adelaide Greeters offers free, personalised orientation walks of the city, tailored to your interests. Taking 2 to 4 hours, they are available in multiple languages. Our passionate and knowledgeable volunteers will help you discover Adelaide through various iconic attractions, and giving you a local’s perspective on what makes Adelaide one of the most liveable, innovative and creative small cities of the world.

The Adelaide Greeters service is for small family groups of up to eight, and individuals. It is not available for groups.

Our Greeters are part of the International Greeter Association (IGA), and this service books out quickly. 

Services are temporarily suspended.

City Guides

When you're exploring the city, be sure to keep an eye out for our roaming volunteer City Guides. Our City Guides are super knowledgeable and keen to help you with any question you may have. They can assist with directions, what’s on in the city, or public transport advice.

Around the Rundle Mall precinct

Services are temporarily suspended.

First Steps in Adelaide

Beehive Corner at Rundle Mall

Our First Steps in Adelaide orientation walk will get you quickly acquainted with Rundle Mall and the nearby precinct including major attractions, public transport and current events.

The walk departs from the Adelaide Visitor Information Centre. Bookings are not required.

Services are temporarily suspended.